september 6, 2018

Privacy Policy

Privacy Policy, effective date: October 08, 2018

About the policy

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to office@el-watch.com.

Who we are

El-Watch is an innovative tech company developing and producing energy efficient electronics and wireless communication. We have developed and sold hi-tech solutions for the maritime, automotive, agriculture, buildings and power sector since 2002. We are located in Rindal and Trondheim, Norway.

Neuron sensors are developed by El-Watch in close cooperation with demanding customers in the maritime and automotive industries.

With the
Neuron THS system you get remote monitoring of the truck and trailer’s tire
health at all time. Warning by e-mail and SMS if deflation occurs, not only
when driving but also when truck and trailer are parked for short or longer
periods. To achieve this in a good way, we need to collect some information
about you and how to use the product and its applications

Why we collect data

We collect several different types of information for various purposes to:

  • To notify you about
    changes to our Service
  • To provide and maintain
    the Service
  • To provide customer care
    and support
  • To provide analysis or
    valuable information so that we can improve the Service
  • To monitor the usage of
    the Service
  • To detect, prevent and
    address technical issues

Types of Data Collected

Personal DataWhile using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you («Personal Data»). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province,
    ZIP/Postal code, City
  • IP adress
  • Information
    regarding what pages are accessed and when
  • Sensor measurement data
    from your facility
  • Cookies and Usage Data
  • El-Watch maintains up to
    six months of data messages available as “live” data. In addition, we can also
    archive older device generated data offline

Usage Data

We may
also collect information that your browser sends whenever you visit our Service
or when you access the Service by or through a mobile device («Usage
Data»).

This Usage Data may include information such as your browser’s Internet
Protocol address (e.g. IP address), browser type, browser version, the pages of
our Service that you visit, the time and date of your visit, the time spent on
those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may
include information such as the type of mobile device you use, your mobile
device unique ID, the IP address of your mobile device, your mobile operating
system, the type of mobile Internet browser you use, unique device identifiers
and other diagnostic data.

How we protect the information

The security of your data is
important to us, but remember that no method of transmission over the Internet,
or method of electronic storage is 100% secure. While we strive to use
commercially acceptable means to protect your Personal Data, we cannot
guarantee its absolute security. El-Watch
uses general security standards but has not taken additional action to secure
data provided to its sites, and such transmissions are subject to normal
Internet security risks. As noted, no Internet or e-mail transmission is ever
fully secure or error free. In particular, e-mail sent to or from this Site may
not be secure, and you should therefore take special care in deciding what
information you send to us.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service providers and others who have access to your information

We may
employ third party companies to facilitate our Service, this to provide the
Service on our behalf, to perform Service-related services or otherwise act on
our behalf. This third party will be able to access all of the data collected
through use of this product and applications. These third parties have access
to your Personal Data to on our behalf. The third party and are obligated not
to disclose or use it for any other purpose. We do not sell, rent, trade, or otherwise
transfer to outside parties your personal information. We may transfer your
personal information to a third party as part of a sale of some or all of our
business and assets to any third party or as part of any business restructuring
or reorganisation, or if we’re under a duty to disclose or share your personal
data in order to comply with any legal obligation or to enforce or apply our terms
of use or to protect the rights, property or safety of our supporters and
customers. However, we will take steps with the aim of ensuring that your
privacy rights continue to be protected.

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Transfer Of Data

Your
information, including Personal Data, may be transferred to — and maintained on
computers located outside of your state, province, country or other governmental
jurisdiction where the data protection laws may differ than those from your
jurisdiction.
If you are located outside Norway and choose to provide information to us,
please note that we transfer the data, including Personal Data, to Norway among
other countries and process it there.
Your consent to this Privacy Policy followed by your submission of such
information represents your agreement to that transfer.
El-Watch will take all steps reasonably necessary to ensure that your data is
treated securely and in accordance with this Privacy Policy and no transfer of
your Personal Data will take place to an organization or a country unless there
are adequate controls in place including the security of your data and other
personal information.

Children’s Privacy

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Breaches

We will take the following responsive action, should a breach of our obligations according to this Privacy Policy occur: We will notify the users via in-site notification; and We will notify the competent supervisory authority according to deadlines implied by applicable law.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the «effective date» at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your rights

You can enforce your rights by sending an email to office@el-watch.com or by contacting our privacy representative. You are entitled to a response without undue delay and no later than 30 days.
Access to own information: You can request a copy of all the information we process about you.
Correction of personal data: You may ask us to correct or supplement information that is incorrect or misleading.
Deletion of personal data: In certain situations, you can ask us to delete information about yourself.

Limitation of processing of personal data: In some situations, you may also ask us to limit the processing of information about you.

You also have the right to object to our processing of information about you.
If this is the case, please contact us for assistance.

Contact us

If you have questions about the Privacy Policy, please
contact us:

By email: office@el-watch.com

By phone: +47 71 66 69 08